Why this matters
In an emergency, clear information gets help to you faster.
What to cover
- Call the emergency number first for fire, serious injury, or danger.
- Say where you are: site address, gate, and the nearest landmark.
- Say what happened and how many people are hurt.
- Stay on the line until you're told to hang up.
- Send someone to meet the ambulance.
- Tell your supervisor after you've called.
Ask the crew
- What is our site address?
- Which gate should the ambulance use?
- Who meets them?
One thing to do today
Post the address and the gate details next to every phone and radio.



