Security and performanceReleased
Who can read a conversation is decided on the server, every time
Direct messages and private channels are read by their members only. Knowing a name or a project is never enough.
Version 2026.11.23ConnectPlatform
What changed
A company admin cannot read a direct message or a private channel they are not in. A site channel needs you to be at the site or on the safety team. A conversation about a record is read by whoever can open the record. Files are served only to people who can read the conversation and are never public links.
Why it matters
Sensitive conversations stay with the people in them.
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