Trust center

Trust and security

Your reports, inspections and training records are sensitive. This page says what we do to protect them, who handles them, and what we have not finished yet.

  • Two-step sign-in required for admins
  • Tamper-evident activity log
  • Encrypted in transit
  • Weekly restore test
  • Hosted on AWS, US East
  • SOC 2: in progress

These are controls Reldro runs itself. They are not audit results or third-party certifications.

12+characters

Minimum password length, checked against breached lists

2-steprequired

For every company admin, with no way to switch it off

12hours

Until an idle admin sign-in ends

2years

Activity log kept, each entry linked to the last

7days

A full data export stays available to download

14days

Wait before a deletion happens, and anyone can cancel

Who can get in

Every sign-in is checked, limited and visible to the person who owns it.

  • Two-step sign-in for every admin

    Company admins sign in with a password and a code from an authenticator app. It is required, not optional, and it cannot be switched off. Reldro staff need the same, and their sign-ins last eight hours.

  • Strong passwords

    Passwords need at least 12 characters and are checked against a public list of breached passwords. Only the first five characters of a one-way fingerprint are sent for that check, so the password never leaves Reldro. Passwords are stored as salted bcrypt hashes.

  • Sessions you can see and end

    Everyone can see where they are signed in and end any session. Admin sign-ins end after 12 hours without use, Reldro staff after 30 minutes. Changing a password signs out every other device.

  • Roles and company separation

    Each person sees only what their role allows, and every company's data is kept apart. Reldro staff can see account-level counts, not report contents.

What is kept, and how it is protected

Records you can take with you, check, and have removed.

  • Tamper-evident activity log

    Every sensitive action is recorded, and each entry is linked to the one before it, so a change or a deletion shows up when the log is checked. Admins can check it at any time and download it as a spreadsheet. Entries are kept for 2 years.

  • Your data, on request

    Admins can download everything in their workspace as a zip file, available for 7 days. Secrets such as passwords are left out.

  • Deletion you control

    Admins can have the workspace deleted. It is removed after a 14-day wait that any admin can cancel, every admin is emailed, and backups roll off within 30 days.

  • Backups that are tested

    Every week an automated drill takes a backup of a test copy, restores it into a fresh database, and checks that the data and the activity log came back whole.

How the application is built

Defaults that make common attacks harder, and checks on every change.

  • Encrypted in transit

    All traffic uses HTTPS, and browsers are told to insist on it for a year.

  • Content security policy, in monitoring

    Nothing can be framed by another site, and forms can only post back to Reldro. A stricter policy that blocks any script Reldro did not issue is running in monitoring mode and will be enforced once it has run clean.

  • Automated checks on every change

    Every change runs type checks, unit tests, browser tests across every role and a scan for committed secrets. Dependencies are updated automatically each week.

Where your data lives

Two separate halves, both in US East (N. Virginia): the application that people use, and the database that holds their records.

The application

Netlify

What people reach, and where the rules are applied.

  • The web application and its pages, delivered over HTTPS from Netlify's global network
  • Sign-in, permissions and every business rule run in the application's server code, which Netlify runs on AWS in US East
  • Scheduled work every 10 minutes: reminders, email retries and the checks behind the status page
  • Each release is built and published by Netlify, and the previous release can be put back in one step

Your records

Managed Postgres on AWS

Where everything you enter is stored, apart from the application.

  • Reports, investigations, inspections, permits, training records and the activity log
  • Uploaded documents, photos and signatures, kept with the record they belong to
  • Encrypted at rest by the database provider, in US East (N. Virginia)
  • Backups the provider takes continuously, kept for 30 days, with a restore tested every week

Netlify, AWS and our database provider each publish their own independent audit reports. Those cover their platforms, not Reldro.

Providers that handle data

  • Amazon Web Services

    US East (N. Virginia)

    The cloud that Netlify and the database run on

    Data: Everything that passes through the application, in transit, and all stored records

  • Netlify

    Runs on AWS, US East

    Hosting and delivery of the application

    Data: Everything that passes through the application, in transit

  • Neon

    Runs on AWS, US East

    Managed Postgres database and its backups

    Data: All customer records, including uploaded documents, stored encrypted at rest

  • Resend

    Sending email (invitations, reminders, digests)

    Data: Recipient addresses and the text of each email

  • Upstash

    Rate limiting and short-lived shared cache

    Data: Counters keyed by address or account, no report content

  • GitHub

    Source code, automated tests and checks

    Data: Code only. No customer data

Compliance status

SOC 2: in progress

We are working toward SOC 2. We do not hold a SOC 2 report yet, and we will say so plainly until we do.

  • Access controls: required two-step, session limits, password rules
  • Logging: a tamper-evident activity log with export and weekly checks
  • Data lifecycle: export, deletion and tested restores
  • Change management written down, with automated checks on every change
  • Vendor list and a public way to report a vulnerability
  • An independent auditor's report

Reldro does not certify that your workplace is safe or compliant. It helps your team keep the records.

Report a security problem

Email us what you found and how to see it. We reply within three business days. If you test in good faith, stay within your own account and do not read or change anyone else's data, we will not take action against you. A machine-readable copy of this is at /.well-known/security.txt.

[email protected]

Last reviewed October 2026. Questions about any of this: [email protected]